Become a WJ Manager

Warren James is on the lookout for Shop Managers who love wearing jewellery and who have a desire to drive sales and increase our brand awareness.

At Warren James we are a company made up of real people who are passionate about what we do - you are known by name, not a number.

At the forefront of our company ethos remains a dedication to keep the high street alive and a great place for retail. We are committed to offering our customers a delightful instore shopping experience with face-to-face customer service provided by our friendly, brilliant and knowledgeable teams.

From humble beginnings but with great belief and dedication from our people, we've grown Warren James from the ground up starting with a single shop and growing into the well-known nationwide, trusted high street retailer we are today.

Operating from over 200 shops Nationwide and online shopping through our website - we are committed to looking after and continually developing our forever growing customer community.

This is a great opportunity to manage one of our shops and join one of the UK’s best loved jewellery brands – help us spread our passion and enthusiasm for customers and our jewellery.


  • Managing and working with a small sales floor team day-to-day
  • Creating a welcoming atmosphere & great one to one customer experiences
  • Identifying and maximising sales opportunities to meet and exceed sales targets
  • Motivating and developing a small sales team to reach their maximum potential
  • Following and maintaining company policies and procedures
  • Leading by example in everything you do
  • Taking ownership & full responsibility for the performance of a small shop & team
  • Utilising the resources to plan, organise and train staff
  • Developing an excellent knowledge of our jewellery


  • Experience in retail management or hospitality
  • An ability to display a genuine passion for jewellery and customer service
  • Promote a smart and well-groomed appearance – essential in reflecting our company’s public image
  • Self-motivated with good leadership and people skills
  • Confident communicator with good organisational skills
  • Attention to detail in everything you do

Jewellery knowledge isn't required as training is provided.


  • Full time contract
  • 28 days holiday a year and after 5 years you’ll receive 33 days a year (including 8 Bank Holidays)
  • Monthly pay straight into your bank account at the end of every month
  • Staff discount on your WJ jewellery purchases
  • Incentives and treats throughout the year

Check what Shop Manager vacancies are available.
If you've got what it takes and are passionate and enthusiastic about customers and jewellery… we would love to hear from you.

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