Delivery Information

Boxes & Gift Wrap
Are not added to Warren James prices, but for your Special Gifts may be purchased for just £3.50. Should you choose not to purchase, your jewellery will be dispatched in our branded black plastic pouch. Giving you the choice helps to protect the environment for future generations.

Standard UK Delivery £3.50
FREE when you spend over £49. Delivered within 5 working days of the dispatch date (Monday-Saturday, excluding public holidays). Delivered by Royal Mail - a signature may be required on receipt.

Next Working Day UK Delivery £6.00 (for orders over £30)
Delivery is on the next working day (Monday-Friday, excluding public holidays) if your order is received by midday (Monday-Thursday) and delivered to mainland addresses in England, Wales and Scotland. Orders received by midday Friday will be delivered the following Monday. Delivered by Royal Mail - a signature will be required on receipt. Excludes all personalised jewellery.

We will do our absolute best to meet the stated delivery times but they cannot be guaranteed - this is subject to stock and courier availability and external factors beyond our control. If your purchase has not arrived within the expected time you should first check with your neighbour or your local Delivery Office.

Unfortunately an item may sometimes go missing in the post. We are unable to process any claim for an item that has not been delivered unless 10 working days has passed since the date the item was dispatched. All claims must be made within 28 working days of the dispatch date (for your dispatch date check your ‘Dispatch Confirmation’ email).