Warren James Jewellers - Leeds (St Johns)

Great staff

Came in for a bracelet, on the way out we’d dropped it on the floor without noticing. A young employee with black hair (name was Sam, something like that) brought it to us very kindly. Thank you 🙏🏽

I just wanted to leave a 5 star review about a staff member who works here. Me & my partner bought my engagement ring from warren james but a different store, I had only tried the ring on but soon realised i could do with sizing down (the ring was purchased the night before). The Leeds store was the only store with my size in stock after I’d rang 4 other stores. I made my way to Leeds to exchange the ring but when I got there we realised the ring I had bought had ‘surface scratches’ on the band and couldn’t be exchanged, however I hadn’t worn it only tried it on. Dominique was extremely helpful and gave me different options on what I could do with the ring and helped me fill out a customer service form, priced up how much it would cost for a resize and also told me she would speak to her manager and try to contact customer services for me. I left the store with my original ring and within 10-15 minutes of leaving I got a call from Dominique to say she had managed to sort an exchange and to come back to swap my ring. I ended up leaving with the correct sized ring and I couldn’t be happier. I believe Dominique went above and beyond for me - when she didn’t have to, she was so helpful and lovely to speak with and I can’t thank her enough for helping me sort my engagement ring out, Dominique resolved the issue and saved me from lots of stress. I am so happy with my ring and the customer service I received today. Dominique made my day!

Beautiful jewellery to suit every budget, in my opinion the rings are much better quality than Pandora. The staff are friendly and helpful.

Lovley staff very freindly helpful went out of her way to look for a ring no sizes for me limited sizes i did buy myself a cross it was beautiful it was my 57th biirthday so i treated myself if would have been a 5☆ if thry had asked me if i wanted insurance on my cross also card reader was not working i would have spent more so they did me a faviour xx

The member of staff are so lovely and polite

My now wife and I bought our engagement and wedding rings from Warren James. Staff very helpful and knowledgeable Easy parking in area

Very helpful and friendly

Lovely helpful staf

Great earrings very good price

Good value for money great jewellery planning to get my girlfriend an engagement ring from here soon. I'm planning to spend over £1000 on a diamond engagement ring and I really recommend this shop for all your jewellery needs.

Fantastic customer service. The ladies was so friendly polite & helpful

Lovely shop, nice jewellery at great prices. The staff here areare so helpful & friendly, always polite & helpful.

My ex husband and I go to Warren James multiple times each year for our daughters birthday and Christmas presents. The jewellery is beautiful and doesn't irritate her skin. The prices are fantastic for those on a budget and the staff are very friendly and helpful. Great shop and I highly recommend a visit.

Best

Good bargains nice staff

Good

Really nice products friendly people.

Good value for money jewellery

Love to spend in here!

lovely design and lovely discount...

Love this store

Great place for jewellery.

Fab

(Translated by Google) Birthday prezzies bought (Original) Birthday prezzies bought

Always friendly, efficient and great prices

Very good service and helpful good value sale on