Warren James Jewellers - Norwich (Castle Quarter)

Lovely variety of jewellery for every occasion and every budget.

Went to Warren James in Norwich to get my chain fixed (gift from my Father), unfortunately it was past the warranty and I didnt have the receipt for it. A young man named Kyle was assisting me and I’d asked if they had an in-service chain fixing department, the young man then went to the back and said “just wait there”. After he came back I saw two chains with him, one was my own one (broken) and the other was brand new, to my surprise the Store assistant who was serving me (Kyle) offered me the new chain, free of charge, simply just swap for swap. The kindness of this young Man was incredible and really brightened up my day, I would 100% recommend Warren James as a company and more specifically the Norwich Castle Quarter Branch and a huge shout out to the store assistant Kyle, such kindness and helpfulness. Will definitely be shopping there more often and can vouch for them not only being a company that supplies good quality, fair priced jewellery but also for the undeniable customer service! Kyle if your reading this, thank u buddy and hopefully I’ll come in next time and see u again :)

Came in here to get a gift for a friend as well as myself and had a very attentive and professional member of staff assist on getting what we needed. Bonus with some of the items having free items on purchasing. Thank you!

Friendly staff, easy purchase.

Went in there just to get advice and suggestions products I could use to restore a ring and the extremely helpful staff cleaned and restored the product for me!

My chain had a knot which I could not fix, I went into the store with the intention to buy a new one however, Shannon said that she could have a look at it for me and she fixed it! And saved me £25 thank you so much you saved the day!

Always friendly. Always bargains to be had.

Very helpful staff. Exceptionally good prices. Offered good advice.

Excellent store, lots of choice and good value, have to wait due to covid restrictions

Very good and welcoming service

Good jeweller

Very pleasant and helpful assistant. Bought very nice jewellery set.

I often get prices of jewellery from here and always get good service, I bought a price of jewellery back from my holiday and I needed a chain the young lady who served me was very helpful and got out a few chains so that I could see which was the right one for the pendant. She was very polite as is all the staff in there and the prices are very good too.

Helpfull staff and quality goods.

Excellent female staff......x

Really friendly patient staff and a good selection of really and affordable Jewellery

Great shop

You can always get a good quality piece of jewelry here at a bargain price so if you are looking for a special present look here first.